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<title><![CDATA[Not Good Enough - Australia's Customer Complaints Website: Latest posts in the category(s) (Top Issues)]]></title>
<link>http://www.notgoodenough.org:/index.php</link>
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<description>Consumer website NotGoodEnough.org</description>
<language>en-au</language>
<pubDate>Fri, 10 Sep 2010 21:32:16 GMT</pubDate>
<item>
	<title><![CDATA[Top Issues - Call to NGE Members: Still awaiting your Solar Installation?]]></title>
	<description><![CDATA[You are very frugal with your power usage danny-b, we use on average over the year 17 kw per day and as I have already stated our house is quite energy efficient.]]></description>
	<link>http://www.notgoodenough.org:/viewtopic.php?f=591&amp;t=38266</link>
	<author>savo</author>
	<pubDate>Thu, 09 Sep 2010 08:06:15 GMT</pubDate>
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	<title><![CDATA[Education - Poor Student Support and General Rudeness]]></title>
	<description><![CDATA[I know what u mean I had a similar experience from start to finish.

The people on the phone were cold and seemed rude, I should have known to go somewhere else then but I enrolled in their TAA cert IV in Training and Assessment.

There was just different standards between different assessors and I would do one thing and then they ask me to correct it so I did then another assessor would then assess it and find something else wrong.

I could never get hold of any support staff despite the promise on their website of '24/7 support as long as we are not asleep' lol I think they must have always been asleep.

Find another place 2 do ur course.]]></description>
	<link>http://www.notgoodenough.org:/viewtopic.php?f=3&amp;t=38228</link>
	<author>JVnova33</author>
	<pubDate>Thu, 09 Sep 2010 04:06:24 GMT</pubDate>
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	<title><![CDATA[Top Issues - Call to NGE Members: Still awaiting your Solar Installation?]]></title>
	<description><![CDATA[It may, it may not.  It's so subjective.  How many kw/h a day do you use?

I live on my and prior to installing my system used about 2.5kw/h a day (50c at current prices).  My parents (just the two of them) use about 8-9 times what I do.  Mine produces about 4kw/h a day on average, but because of the way the feed-in tariff works, I get a substantial benefit out of it.

A 1.5kw system will produce about 6-7kw/h a day.  If you can switch off standby power where possible (so once you've turned things off, turn off the power point as well), to reduce your energy use further as it makes a bigger difference with the feed-in tariff.  

I don't know what state you're in, but if you have a nett feed-in tariff, it's best to use as little electricity as possible during the day when your system is producing it.  If you are going to used electricity then, try and do as many things as possible at once (eg. vacuum while the washing machine is on), rather than spread it out, as it gets best advantage from the feed-in tariff.

I was vigilant about this for about 2 months, but then gave up, as I was going to get a credit anyway.  I also use a little more power now than when I first installed solar, but that's because I'm home more, and more relaxed about my use (although some other people disagree).]]></description>
	<link>http://www.notgoodenough.org:/viewtopic.php?f=591&amp;t=38266</link>
	<author>Danny_b</author>
	<pubDate>Thu, 09 Sep 2010 01:37:15 GMT</pubDate>
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	<title><![CDATA[Road Rage - Loss of Respect for Truckies]]></title>
	<description><![CDATA[now retired but having spent most of my working life driving trucks and machines, what is now obvious to me is the time pressure most truckies are under...to get there in that shorter amount of time....So the fault mainly lies with the trucking companies...
you can pull a big load with the worst of prime movers....providing you watch your speed and KEEP A GOOD DISTANCE between you and the vehicle in front....
Sadly, most car drivers like to FILL THIS GAP and duck in...so the result is truckies DON'T ALLOW THAT GAP. result....perceived tail gating....
my advice to car drivers....do not get in front of ANY truck.]]></description>
	<link>http://www.notgoodenough.org:/viewtopic.php?f=52&amp;t=36539</link>
	<author>puggsy</author>
	<pubDate>Wed, 08 Sep 2010 08:38:32 GMT</pubDate>
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	<title><![CDATA[Top Issues - Call to NGE Members: Still awaiting your Solar Installation?]]></title>
	<description><![CDATA[Danny-b I am not sure I follow you. If your 1 kw system is going to give you back money why won't my 1.5kw system pay my bill. My house is fairly energy efficient, only 4 yrs old ,faces north ,insulated etc.]]></description>
	<link>http://www.notgoodenough.org:/viewtopic.php?f=591&amp;t=38266</link>
	<author>savo</author>
	<pubDate>Tue, 07 Sep 2010 02:19:09 GMT</pubDate>
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<item>
	<title><![CDATA[Top Issues - Call to NGE Members: Still awaiting your Solar Installation?]]></title>
	<description><![CDATA["There is no way a 1.5KW system will eliminate your power bill. "

Depends on how small your power bill is.  My 1kw system produced more power than I used, and paid about half the access fees.  Now with the new feed-in tariff in Victoria, based on my last 18 months worth of bills, I will end up with a payment from my electricity Retailer of about $220.  Although with the new Smart meter charges, and ever increasing electricity rates, this will probably be more like $180, and reduce each year.


It's far far cheaper to reduce your consumption then buy solar panels to power an efficient house, than buy to enough solar panels to power an inefficient house.]]></description>
	<link>http://www.notgoodenough.org:/viewtopic.php?f=591&amp;t=38266</link>
	<author>Danny_b</author>
	<pubDate>Sun, 05 Sep 2010 05:22:53 GMT</pubDate>
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	<title><![CDATA[Disability issues - Job Capacity and  Disability]]></title>
	<description><![CDATA[Always request a copy of your JCA after it is done. I just found that two JCA Officers made false statements in relation to my situation. Both times I had been working up until 3 weeks prior to a JCA, both times they reported that I had not worked for 6 months. 

The assessor then overrode my GP, claimed that all of my conditions were fully diagnosed, treated and stabilised. I took the report to my GP, he was stunned. The assessor had also sent me to a Range of Movements test, then failed to use the formal results chart, and instead used parts of the assessors notes which only mentioned two aspects of the test. Since I also attend an Osteopath, they considered all my aches and pains to be dealt full diagnosed, treated and stabilised as well. 

I had also requested a copy of my file from my Disability Employment Provider. They refused to give it to me. I made official applications, all the way up to the Commonwealth Ombudsman. They denied them all. 

The FOI officer who gathered up my JCA reports, sent me the part of the DEP provider file that Centrelink holds. Seems that for 4 months of this year, my consultant claimed I had been attending fortnightly interviews with him, when I was not. I would like to know what we discussed during those appointments, and its affect on my DSP application.

When I complained to DEEWR, who is the boss of Centrelink, I was threatened and told to sign up with a new employment service. 

Be aware, these officers might be regulated by laws relating to conduct, but no one is enforcing them.]]></description>
	<link>http://www.notgoodenough.org:/viewtopic.php?f=72&amp;t=37722</link>
	<author>SpaceCase</author>
	<pubDate>Sun, 05 Sep 2010 01:38:42 GMT</pubDate>
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<item>
	<title><![CDATA[Top Issues - Call to NGE Members: Still awaiting your Solar Installation?]]></title>
	<description><![CDATA[I am sure you are right thing but I am a very patient person and I don't mind if I have to persue them for a long period of time providing I get a result I am happy wiyh]]></description>
	<link>http://www.notgoodenough.org:/viewtopic.php?f=591&amp;t=38266</link>
	<author>savo</author>
	<pubDate>Fri, 03 Sep 2010 10:26:46 GMT</pubDate>
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<item>
	<title><![CDATA[Top Issues - Call to NGE Members: Still awaiting your Solar Installation?]]></title>
	<description><![CDATA[There is no way a 1.5KW system will eliminate your power bill. Good luck, they are stalling you though...]]></description>
	<link>http://www.notgoodenough.org:/viewtopic.php?f=591&amp;t=38266</link>
	<author>Thing</author>
	<pubDate>Fri, 03 Sep 2010 10:14:32 GMT</pubDate>
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<item>
	<title><![CDATA[Top Issues - Call to NGE Members: Still awaiting your Solar Installation?]]></title>
	<description><![CDATA[You are correct prof in stating that the apology is proof of misrepresentation as the only reason they have apologised is because they were instructed to do so by ACCC who found that they had a case to answer with regard to the way they were handling their business]]></description>
	<link>http://www.notgoodenough.org:/viewtopic.php?f=591&amp;t=38266</link>
	<author>savo</author>
	<pubDate>Fri, 03 Sep 2010 10:12:28 GMT</pubDate>
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<item>
	<title><![CDATA[Top Issues - Call to NGE Members: Still awaiting your Solar Installation?]]></title>
	<description><![CDATA[Much to my surprise state solar contacted me today and asked would I hold off until I got a bill so we could compare to same time last year and he said they could then consider what their options were to rectify the issue, so I will follow that course and then make an assessment of my position.]]></description>
	<link>http://www.notgoodenough.org:/viewtopic.php?f=591&amp;t=38266</link>
	<author>savo</author>
	<pubDate>Fri, 03 Sep 2010 10:06:18 GMT</pubDate>
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<item>
	<title><![CDATA[Top Issues - Call to NGE Members: Still awaiting your Solar Installation?]]></title>
	<description><![CDATA[My own researches into Solar Power and Solar Hot Water indicate that there is a culture of deceit and unfair trading aimed at the poor customer. If you have been given untrue advice, and this appears to be evidenced by the apology letter, you should consider obtaining legal advice for misrepresentation by your supplier, or if there is an Ombudsman in your State handling these complaints, then seek his advice about your problem. It is grossly unfair that a salesperson should take advantage of the lack of knowledge of the client, and this unfairness should be paid for by punitive damages. Certainly the apology letter would possibly constitute admission of misrepresentation by an employee of the company, and misrepresentation by an agent of a company would probably be considered misrepresentation by the company. Nailing one of these companies may be a wake up call to the others to get their house in order.
Notably, in my reeearch, one supplier had a provision in its supply contract that stated that the supplier relied on the customer's representations, and indicated that anything said or done by the agents of the company was of no effect. Essentially, it was possible to mislead the client, and such conduct or negotiation was not actionable and would not affect the contract. My own feeling is "Go get Em Tiger!"]]></description>
	<link>http://www.notgoodenough.org:/viewtopic.php?f=591&amp;t=38266</link>
	<author>prof</author>
	<pubDate>Thu, 02 Sep 2010 20:39:41 GMT</pubDate>
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<item>
	<title><![CDATA[Top Issues - Call to NGE Members: Still awaiting your Solar Installation?]]></title>
	<description><![CDATA[Well after reading some of the comments posted here maybe I am not as badly done by as I thought. Here is my sad story. On 5 -12-09 I paid a deposit of $1000 to State Solar Services for a 1.5 kw system and was told it would be installed by the end of january and it would provide enough power to eliminate my electricity bill.I paid the balance of $3400 at the start of january. In Feb I rang and was told it would be installed in the next month. Middle of march rang again and was told would be on by end of month. April came and went with many calls and assurances of imminent installation, eventually May we had system on the roof. Contacted TRU energy and again multiple phone calls to different depts to eventually be told that it would be august before they could install smart meter. In august recieved a call from TRU employee saying he was at our house (by this time we are in QLD on holidays)but couldn't change meters as the ducted A/C hadn't had something done to it. Called our electrician and had him call TRU employee to find out what needed to be done. He came around and did it ($105 later)and finally on about 20-08-2010 we were connected to the grid. We arrived home on 29-08-2010 and found a letter from State Solar saying they wished to apologise for lying to us about the efficiency of a 1.5 kw system as we had been told that it would eliminate our bill. Rang yesterday and told them to come and take the system off my roof and give me back my money or leave it there and give me back some of my money which they were far from enthusiastic about. I now await with anticipation to see what their proposed course of action will be.]]></description>
	<link>http://www.notgoodenough.org:/viewtopic.php?f=591&amp;t=38266</link>
	<author>savo</author>
	<pubDate>Thu, 02 Sep 2010 11:47:45 GMT</pubDate>
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<item>
	<title><![CDATA[Top Issues - Climate change]]></title>
	<description><![CDATA[Compare the Greens carbon policy with the Libs - libs want to tax us and give it to big business, Greens want to tax big business and give it to us - not hard to work out = don't vote Liberal  =D>]]></description>
	<link>http://www.notgoodenough.org:/viewtopic.php?f=591&amp;t=36742</link>
	<author>Thing</author>
	<pubDate>Fri, 20 Aug 2010 09:23:26 GMT</pubDate>
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	<title><![CDATA[Top Issues - Climate change]]></title>
	<description><![CDATA[He can't Section 52, because he's been found out dealing in deceptive and misleading conduct! Boom boom]]></description>
	<link>http://www.notgoodenough.org:/viewtopic.php?f=591&amp;t=36742</link>
	<author>Lanky and Cranky</author>
	<pubDate>Fri, 20 Aug 2010 06:30:20 GMT</pubDate>
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<item>
	<title><![CDATA[Top Issues - Climate change]]></title>
	<description><![CDATA[He can't Section 52, because he's been found out dealing in ceceptive and misleading conduct!  Boom boom]]></description>
	<link>http://www.notgoodenough.org:/viewtopic.php?f=591&amp;t=36742</link>
	<author>Lanky and Cranky</author>
	<pubDate>Fri, 20 Aug 2010 06:28:59 GMT</pubDate>
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<item>
	<title><![CDATA[Top Issues - Climate change]]></title>
	<description><![CDATA[Thing -'Liberals will create a worse carbon tax'. Please explain]]></description>
	<link>http://www.notgoodenough.org:/viewtopic.php?f=591&amp;t=36742</link>
	<author>Section52</author>
	<pubDate>Fri, 20 Aug 2010 06:10:32 GMT</pubDate>
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<item>
	<title><![CDATA[Top Issues - Climate change]]></title>
	<description><![CDATA[You're kidding me?  Is that the best you can do? The Coalition is the only mob with an immediate way to cut emissions.  I suggest you cut you emissions by putting that carrot where the sun don't shine!]]></description>
	<link>http://www.notgoodenough.org:/viewtopic.php?f=591&amp;t=36742</link>
	<author>Lanky and Cranky</author>
	<pubDate>Fri, 20 Aug 2010 06:03:29 GMT</pubDate>
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<item>
	<title><![CDATA[Top Issues - Climate change]]></title>
	<description><![CDATA[Liberals will create a worse carbon tax.. Vote for the Greens &/or Labor over rAbbot  =D>]]></description>
	<link>http://www.notgoodenough.org:/viewtopic.php?f=591&amp;t=36742</link>
	<author>Thing</author>
	<pubDate>Fri, 20 Aug 2010 04:54:48 GMT</pubDate>
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<item>
	<title><![CDATA[Top Issues - Climate change]]></title>
	<description><![CDATA[If Labor and the Greens win control of both houses Australia WILL have a carbon tax that will force up consumer prices without reducing carbon emissions for a very long time. When will people realise that putting a tax on carbon doesn't stop the emissions going into the atmosphere from the tens of thousands of big stationary industrial emitters that are responsible for up to 85% of all greenhouse gas emissions? This is the infrastructure our economies and shareholder investments are wholly reliant upon and it is dishonest and frankly stupid to imagine that renewables will have very much of an impact in reducing emissions within the next decade. 

To his credit, Tony Abbott and the coalition are committed to regulating the cutting of greenhouse gas emissions from the big utilities using available off the shelf technology. Example: Tarong, the biggest power station in Queensland has halved its nitrogen oxide emissions by about a half by installing after-burners. 

There's a heap that is being done in China and the US to get on with the important job of cutting greenhouse gas emissions from the big polluters (that are powering Bob Brown's lights too) WITHOUT wrecking the economy with a carbon tax and loading up consumers with higher prices. 

But, guess what? While the ALP and Greens have been banging on about a Carbon Tax (they're the only ones in the world stupid enough to pursue it without first addressing how the emissions cuts are actually to be made!) - neither have bothered to notice that there's NO UNIFORM NATIONAL STANDARD OR LICENSING FOR THE BIG INDUSTRIAL EMITTERS! Shame on Rudd and Gillard and Brown to claim moral leadership on "the biggest environmental challenge of our time" and having no solution other than a new tax - when they could be regulating national emissions standards. If that's the best Malcolm Turnbull could come up with by way of "action on climate change" then frankly, he showed he wasn't ready to be Prime Minister. 

Copenhagen failed for a reason, NO, NOT BECAUSE ALL POLITCIANS AND GOVERNMENTS ARE EVIL CLIMATE HATERS, but because they realised before it was too late that a tax on carbon is a tax on carbon, IT IS NOT EMISSIONS REDUCTION! So get real all you marsh-mellow brained dreamers! Tony Abbott has a plan to cut the major source of emissions - and assuming that's what REALLY matters - how about acknowledgement that with the Greens and Labor you won't see emissions cuts, just a big fat tax. 

There's a long way to go before emitters feel they can no longer push the pain onto consumers and need to begin changing the technologies behind their enormous capital investments. If you think they're going to pull down carbon emitting infrastructure just because some misguided idealist has decided "let's tax carbon" - you're dreaming. 

Wake-up Australia - we're headed for a huge cost of living increase for no foreseeable emissions reductions. STOP Labor and the Greens before it's too late!]]></description>
	<link>http://www.notgoodenough.org:/viewtopic.php?f=591&amp;t=36742</link>
	<author>Lanky and Cranky</author>
	<pubDate>Fri, 20 Aug 2010 03:51:26 GMT</pubDate>
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